Articles & Reports

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Developing Public Sector Digital Competency

This study sheds light on how digital competencies are thought of by governments around the world, and how they are developed. The study finds that digital competencies are best understood via three distinct yet interconnected dimensions: the individual, the organization and the (societal) environment.

2024.06.17

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Digital Strategy in Government – English Summary of Findings

This study analyzed and organized the components of digital strategies of foreign administrative agencies from the perspectives of purpose, process, inter-layer collaboration, structure, action plans, strategy activation, and evaluation, and categorized them into multiple patterns, clarifying their characteristics, advantages, and challenges.

2023.06.01

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Research on Design Systems in Government

The purpose of this research was to clarify how to plan, develop, and operate a "design system" that defines design principles, libraries, rules, etc. for providing users with the design that an administrative agency should have in a consistent manner.

2022.06.01

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Summary of Research Report on the Digital Divide in Administrative Services

Institute of Administrative Information Systems (AIS)

2021.08.20

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New Zealand’s digital journey

Tim Occleshaw, Deputy Government Chief Digital Officer, New Zealand

2018.11.13

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Building design capacity in the UK public sector

Sarah Drummond (Snook / Founder and Director)

2018.10.10

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Digital Transformation in the Canadian Government

Alex Benay, Canadian Government CIO

2018.09.26